Frequently asked questions
Everything you need to know about duct cleaning.
Frequency & timing
How often should I clean my air ducts?+
It is recommended to clean your air ducts every 3 to 5 years. If you have pets, allergies or have recently done renovations, more frequent cleaning is advised.
How long does a duct cleaning take?+
A complete cleaning usually takes between 2 and 4 hours depending on the size of your home and the number of ducts. Our technicians will give you a precise estimate before starting.
Do you clean ducts in winter?+
Yes, we operate year-round including in winter. It's actually an excellent time since your heating system is running at full capacity.
Our process
Is duct cleaning safe for my health?+
Yes, absolutely. Our technicians use HEPA-filtered equipment that captures 99.97% of particles. No dust spreads through your home during the process.
What does a complete duct cleaning include?+
Our complete cleaning includes all air ducts, the furnace (coil, motor, filter), and all diffusers and grilles. We use truck-mounted equipment with HEPA suction.
Health & safety
Do I need to leave my home during cleaning?+
No, you do not need to leave your home. The process is clean and safe. However, people with severe allergies may prefer to be absent during the service.
How do I know if my ducts need cleaning?+
Telltale signs: excessive dust, worsened allergies, bad smells when the system starts, or if cleaning hasn't been done in more than 5 years.
Services & pricing
Is Pur Air Solution certified?+
Yes, Pur Air Solution is CAA recommended and our technicians are trained to industry standards. We use professional-grade equipment to guarantee the best results.
Do you serve my area?+
We serve Montreal, Laval, the South Shore (Brossard, Longueuil) and the North Shore. Contact us to confirm if your address is within our service area.
What's the difference between your service and a cheaper competitor?+
We use professional factory trucks with 16,000 CFM — far superior to portable equipment. Our technicians are certified and we offer a complete satisfaction guarantee.
Do you accept credit card payments?+
Yes, we accept all major credit cards, cheques and Interac. An official receipt is provided for insurance purposes if needed.
Do you offer emergency service?+
We offer priority interventions for urgent situations (burning smells, system failures, contamination). Contact us by phone for emergencies.